Rating reign supreme. This may seem like an obvious statement, but when you take a moment to think about it,…
Marketing Insights
Voice of the Customer. We all know what I mean when I say that, right? Not necessarily. The more you…
It’s been a tough week for Peloton. As a bike owner and ardent enthusiast, which I’ve written about previously, it’s…
I recently attended ESOMAR’s Fusion conference, held in the beautiful city of Madrid. It was an eclectic two days, split…
The California Consumer Privacy Act (CCPA), which is considered to be the most comprehensive but definitely not the first privacy…
If you’ve read the news this morning, you’ve likely seen a lot of buzz around Salesforce Customer 360 Truth. Marc…
A few weeks ago, I moved into a new home. This is an experience that I’m sure many of you…
I was recently scrolling through LinkedIn when this caught my eye: I’ll save you the trouble of enlarging the screen…
Being a CEO today is very different than it was even just a few years ago. It’s hard to think…
When I was a kid, I spent many hot and muggy Georgia summer days working at my family’s print shop….