Account Associate - FocusVision Skip to main content

Account Associate

About FocusVision: FocusVision is a full-spectrum, research technology solutions provider, servicing professional research agencies, and client enterprises directly. Our technology allows our clients gather, analyze and share data for various purposes, including: customer satisfaction surveys, brand tracking, live remote focus groups, building and engaging with online communities, communications testing, market segmentation, NPS, product testing and so on. We operate globally, with over 400 employees, and offices in the US, UK, Bulgaria, and Singapore.

JOB DESCRIPTION: The Account Associate is responsible for delivery growth on both our live video and InterVu solutions whilst delivering qualify leads for our software products.  The Account Associate should be confident and articulate on the phone and in person, capable of learning new concepts related to Market Research Technology solutions, willing to dig into research on prospects, and eager to set, meet, and report on goals related to lead generation. Direct experience in inside sales, telemarketing, and/or marketing is a plus, but not required. The candidate will be expected to learn and use CRM tools available.

JOB DUTIES:

  • Drive the business by researching and identifying leads
  • Lead generation/outbound calling and warm lead follow up
  • Clear, concise and consistent follow up via e-mail, phone, and in person when appropriate
  • Work directly with the sales team to ensure hot leads are consistently followed up on via outbound calling
  • Educate warm prospects on the benefits of our solutions and help facilitate next steps of the sales process
  • Tackle inbound requests from clients and provide them with the information needed
  • Outbound sales calls to long-tail accounts and self-generated prospects
  • Schedule demos for Account Executives
  • Upsell products to existing long-tail accounts
  • Provide pricing information for qualitative + quantitative offerings
  • Refer clients to operational contacts as appropriate
  • Continuous and innovative ideas to establish new leads
  • Offer suggestions to management on possible improvements to calling scripts
  • Track success of various outreach techniques

REQUIRED SKILLS AND ABILITIES:

  • 2+ Years of equivalent experience in telemarketing or lead generation preferred
  • Ability to learn quickly and provide detailed information to prospects and clients
  • Positive, can-do attitude
  • Professional demeanour
  • Excellent communication skills via phone and written emails
  • Organized, ability to multi-task, detail oriented, and team player
  • Self-motivated, goal and detail-oriented, persistent and dependable with strong probing skills
  • Bachelor’s Degree preferred

ABOUT YOU: The ideal candidate should be confident and articulate on both the phone and in person, capable of learning new concepts related to Market Research Technology solutions, willing to dig into research on prospects, and eager to set, meet, and report on goals related to lead generation. You are passionate, driven, and have a self-starter mentality.

JOB TITLE: Account Associate                                                                                                                

DEPARTMENT: Sales         

The Interview Process:

Step 1: After you apply, a recruiter may reach out to you for an introductory call after reviewing your qualifications.

Step 2: If your background is a match for the role after speaking with the recruiter, you may phone interview (or onsite interview) with 1-2 people.

Step 3: If you make it to the final round, you will come onsite to meet with 1-2 people.

Apply now

* Please note interview process varies by department. FV does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

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