Privacy Policy

Survey Privacy Policies

Last Updated: July 17, 2017

Decipher Survey Privacy Policy

At FocusVision We Respect the Privacy of Our Clients and Their Customers.

“FocusVision Worldwide Inc., and its affiliates and subsidiaries, including Decipher, KinesisPanel, and Revelation, collectively (“FVW”) are committed to protecting your privacy.” In order to review FVW’s full Privacy Policy please click on the following link http://www.focusvision.com/privacy-statement/.  In general, FVW’s Survey Privacy Policy governs the collection, use, retention and security of information gathered from survey respondents and other on-line users. FVW does not disclose any personally identifiable information about survey respondents to third parties, except in reporting the survey responses to FVW’s clients or as required by law or legal process. Personally identifiable information means information that individually identifies you, such as your name, address, email address or social security number.

What Kind of Information Does FocusVision Collect?

FVW collects a wide range of information about survey respondents depending on the information needs of our clients requesting the surveys. For example, survey respondents may be requested to provide certain personally identifiable, financial or demographic information, as well as specific opinions about a variety of goods and services. Responses to all survey questions are completely voluntary. A survey respondent should only provide responses to questions they are comfortable answering and survey respondents may decline to answer any survey question.

What Does FocusVision Do With Respondent Information?

FVW reports information gathered through the survey (demographic data, preferences, etc.) to FVW’s clients. Any information you voluntarily disclose in the survey will be provided to the commissioner of the survey. FVW does not disclose a survey respondent’s personally identifiable information to any clients or third parties other than the commissioner of the survey.

In addition, we may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates (including but not limited to Decipher, Inc., Revelation, Inc. etc.)
  • To contractors, service providers and other third parties we use to support ourbusiness ( and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them).
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of FVW’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by FVW about our users is among the assets transferred.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.

What Additional Information Does FocusVision Collect From Survey Respondents?

FVW’s servers automatically recognize a survey respondent’s domain name and IP addresses (the number assigned to computers on the Internet). No personal information about a survey respondent is revealed in this process. FVW may also gather anonymous “traffic data” that does not personally identify a survey respondent, but that may be helpful for marketing purposes or for improving the services FVW offers. From time to time, FVW may use the standard “cookies” feature of major browser applications that allows FVW to store a small piece of data on your computer about your interaction with our website. FVW does not set any personally identifiable information in cookies, nor do we employ any data capture mechanisms on our website other than cookies. Cookies help us learn which areas of our website are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our website may be diminished and some features may not work as they were intended.

Children under the Age of 13

Our surveys are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the address provided below.

Security of Your Personal Information

FVW is committed to protecting the security of your personal information. Security technologies and procedures are employed to help protect your personal information from unauthorized access, use, or disclosure. Personal information is stored on servers with limited access, located in secured facilities. When we transmit highly confidential information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. If a password is provided to help protect your projects and personal information, it is your responsibility to keep your password confidential.

HR Data

FocusVision Worldwide, Inc. commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship. With respect to any complaints relating to this Policy that cannot be resolved through FocusVision Worldwide, Inc.’s internal processes, FocusVision Worldwide, Inc. has agreed to cooperate with the European data protection authorities and to participate in the dispute resolution procedures of the panel established by the European data protection authorities to resolve disputes pursuant to the Privacy Shield Principles. FocusVision is also subject to the investigatory and enforcement powers of the Federal Trade Commission, which is the competent supervisory authority under the Privacy Shield.

FocusVision Respects Your Solicitation Preference.

FVW honors respondents’ requests to be excluded from marketing solicitations. To be removed from this mailing list, simply click on the following link http://survey.focusvision.com/survey/privacy?decLang=english and submit your email address for removal.  FVW Provides Security Safeguards to Protect Respondent Information.

FVW is committed to handling the personal information and data of survey respondents with care and integrity. FVW uses industry standard security practices to protect such information and data. However, regardless of the security protections and precautions FVW undertakes, there is always a risk that personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the Internet.

Privacy Shield Policy

FocusVision Worldwide, Inc. complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. FocusVision Worldwide, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

The United States Federal Trade Commission (FTC) is the enforcement authority with jurisdiction over this compliance with the Privacy Shield.

In compliance with the US-EU and Swiss-US Privacy Shield Principles, FocusVision Worldwide, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact FocusVision Worldwide, Inc. at:

Privacy Officer
FocusVision Worldwide, Inc.
1266 East Main Street
Stamford, CT 06902

FocusVision Worldwide, Inc. has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. Where a complaint cannot be resolved by any of the before mentioned recourse mechanisms, individuals may have a right to invoke binding arbitration under the Privacy Shield Panel as a recourse mechanism of ‘last resort’.

How Does FocusVision Resolve Disputes Concerning its Privacy Policy?

If you have any complaint concerning how FVW has handled your personal information, please contact FVW immediately and FVW will make every reasonable effort to address and resolve your concerns.

How Can You Contact FVW?

If you have questions about FVW’s Decipher Survey Privacy Policy, FVW’s practices related to the handling of data from survey respondents, or if you would like to have FVW remove your information from our database, please feel free to contact FVW at the following address:

7 River Park Place, East Suite 110 Fresno, California 93720

800.923.5523

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