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FocusVision Decipher – Scaling Surveys from Simple to Sophisticated

Open up your entire organization to a world of insights. From first timers to seasoned pros, the intuitive, easy-to-use FocusVision Decipher allows you to run anything from just-in-time polls to seriously advanced surveys. Now, real-time customer insights are at your fingertips with FocusVision Decipher, the professional grade, comprehensive yet easy-to-use survey and reporting platform.

Through FocusVision Decipher, you can connect with your customers to ask what they think so you can understand how they think, feel and act. You can measure their brand perception and loyalty, measure and test messaging resonance and much more. With the advent of big data and
the mass of information companies hold on their customers, FocusVision Decipher gets you straight to the point, and adds the human element back into data with functionality like video open-end responses to easily interpret the emotion behind the opinions. Better business decisions can be made based on fact and true customer insight.

FocusVision Decipher enables you to monitor and interact with your customer base, keeping you ahead of any possible threats, able to exploit new opportunities and to understand what can change opinion. By keeping close enough to your customers to learn how they think, feel and act, you can predict business outcomes and understand your Customer Truth™.
A survey created using Decipher's survey platform asking participants to identify which ice cream flavors they already tried.

Key Features

Feature Description
Mobile-friendly Built for all devices from desktop to tablet and mobile phones
Real-time field monitoring See your data in real-time and track and optimize mid-project
Language support Over 80 languages supported
Question library Over 25 dynamic question type so you can ask the right questions in the right way
Security GDPR ready
1 click to PowerPoint analysis Export reports to PPT for easy sharing with stakeholders
Advanced analytics and reporting A myriad of cloud-based tools to aid analysis and insight reporting
Sample Marketplace Quickly and easily obtain cost-effective sample without leaving the FocusVision Decipher platform.
A participant smiles and waves at the camera during a video open end using FocusVision's Decipher online survey software.
Figure 1. Only FocusVision Decipher allows you to ask open end video questions to capture your Customer Truth™.

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Video

Introduction to FocusVision Decipher

Optimized for all devices, your surveys can be taken anytime, any place. Learn how FocusVision Decipher makes it easy for you to create and distribute surveys.

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See for yourself: Begin your journey to better customer insights

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