What we do

It’s so much more than market research

Our comprehensive survey software, online focus groups, live video, and online community monitoring get you close enough to listen, view, connect and engage with your customers to gain an understanding and clear perspective of what drives their behavior and decisions so that you can design the right customer experience.

Want to understand how our comprehensive survey software and customer insights software can help in your marketing research? See for yourself – Watch this 90-second video.

What we do

Press play to see what we do in 90 seconds

Trusted by industry leaders

Industry leaders trust our survey software and customer insights software for their quantitative research and qualitative research.

Let us help you get your Customer Truth

Read Case Studies

How we help

Advanced surveys & reporting for quantitative research, qualitative research, live video and online focus groups help you get to your Customer Truth

Seeing is believing. When you listen, view, connect and engage with your customers multi-dimensionally, you can truly understand what drives their behavior and decisions. This empowers you to create exceptional customer experiences. Simply put, it enables you to connect your story to theirs.

Customer Experience

Add valuable data to your marketing data

Know your shopper journeys, get the Voice of the Customer (VOC) program, talk to your website users, understand your users’ online experience, and find out how and why people use your products. Learn more


Get your customer’s perspective

Segment and target the right customer, find out your Net Promoter Score, and ad testing. Learn more


Create something people want

Products and services testing, naming, pricing, and packaging. Learn more


Happy employees lead to successful companies

Employee satisfaction surveys. Set 360-degree employee reviews. Learn more

See for yourself

Get to know us better

Catch up on the latest market research news, tips, tricks, and opinions.

You’re in safe hands

Your data is secure

Everything is encrypted, with protocols like Secure Socket Layer (SSL). Your data will follow the EU-US Privacy Shield Framework.

Learn more

You’ll have help
whenever you need it

Our service team can consult on how to design your research, roll it out, train your people, and report on your results. They can also help recruit and manage panels, and train you to use our tools.

Learn more

See for yourself: Begin your journey to better customer insights

Request a demo

Sign up to receive news from FocusVision