Privacy Policy

Survey Privacy Policies

Last Updated: April 21, 2017

KinesisPanel Privacy Policy

Purpose and Scope

FocusVision Worldwide Inc., and its affiliates and subsidiaries, including Decipher, KinesisPanel, and Revelation, collectively (“FVW”) are committed to protecting your privacy. This policy discloses what information Kinesis Survey Technologies LLC gathers about you when you visit kinesissurvey.com. It describes how we use that information and how you can control it. It does NOT pertain to information gathered within survey instruments or by joining survey panels that may utilize our software. For information about how the data in a particular survey or panel is being used, please contact email support for that particular site/project.

Information About What Kinesis Survey Technologies LLC Gathers and Tracks

Kinesis Survey Technologies LLC collects two kinds of information about users:

  1. Data that users volunteer by signing up to receive news and product information, entering contests, completing surveys, or buying directly from us; and
  2. Aggregated tracking data we collect when users interact with us.

Personal Information

We use the personal information you provide voluntarily to send information you’ve requested. The specific use of your personal information varies, depending on how you contact us:

  • When you subscribe to Kinesis Survey Technologies LLC mailing lists to receive Kinesis news and product information, you must provide an email address. We never sell or rent the email address you provide when subscribing to our lists.
  • When you enter a contest or survey, we may ask for your name, address, and email address so we can administer the contest and notify winners.

We release personal information when we believe that release is appropriate to comply with the law, or to protect the rights, property, or safety of Kinesis Survey Technologies LLC, our users, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

HR Data

FocusVision Worldwide, Inc. commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship. With respect to any complaints relating to this Policy that cannot be resolved through FocusVision Worldwide, Inc.’s internal processes, FocusVision Worldwide, Inc. has agreed to cooperate with the European data protection authorities and to participate in the dispute resolution procedures of the panel established by the European data protection authorities to resolve disputes pursuant to the Privacy Shield Principles. FocusVision is also subject to the investigatory and enforcement powers of the Federal Trade Commission, which is the competent supervisory authority under the Privacy Shield.

Aggregated tracking information

We analyze visitors’ use of our sites by tracking information such as pageviews, traffic flow, search terms, and click through. We use this information to improve our sites.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Cookies & Advertising

A cookie is a small data file that we transfer to your computer’s hard drive through your web browser when you visit our sites. Cookies enable our systems to recognize your computer, so that we can provide you with personalized information and features. We do not use cookies to track user traffic patterns. You can set your browser to warn you before accepting cookies or to block cookies. If you block cookies, you may not be able to use certain site features or functions.

Services

This site contains links to other sites. Kinesis Survey Technologies LLC is not responsible for the privacy practices or the content of other Web Sites.

Contests & Surveys

We may run contests or surveys on our site in which we ask our users for contact information (like their email address). We use the customer contact information from the entry form to send the user information about our company and its products, or to contact them when it becomes necessary (notices about updates, patches, etc.). Users may opt out of receiving future mailings (see the choice/opt-out section below).

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All the data regarding users, their computers’ system information and benchmark results are stored on a server. This server is located in a locked and guarded space and only authorized Kinesis Survey Technologies LLC personnel have access to the database containing given user names and passwords.

Notification of Changes

If we change our Privacy Policy, we will post those changes on www.kinesissurvey.com. If we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via email. Users will be able to opt out of any new use of their personal information.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and from our partners at the point where we request information about the user. This site gives users the following options for removing their information from our database so that they no longer receive future communications or access to our other services:

  1. You can Contact Us, stating your request.
  2. You can reply to any unwanted communications that you receive, stating your request.

Reviewing personal data

You can review and validate the information, that we have collected about you via Contact Us and request a review on your personal data.

Use of Kinesis Software by Licensees-Protection of Data by Kinesis

Kinesis Survey Technologies, LLC licenses software to businesses that conduct market research on consumers and business decision makers. The Kinesis software provides the researcher with tools to program and deploy online and mobile surveys and provides the tools necessary to build, maintain, and reward panels of individual participants.

The companies that license the Kinesis software can program and deploy online and mobile surveys and manage online panels. They invite individuals to give their opinions on a wide variety of research subjects. The invitees may come from an established research panel, a customer list, a purchased email list, banner ads, or other recruiting methods. Personal data such as name, email and physical address, age, gender, profession, income, and other demographic data are often collected in order to support research conclusions about certain subsets of survey respondents and to be able to fulfill rewards for participation that are often a part of the research process.

The Kinesis software is most often hosted in the US at a secure data center in Austin, TX. Kinesis Survey Technologies LLC has arranged for this hosting as part of the service customers receive when licensing Kinesis software. Therefore, EU citizens that participate in research panels and surveys prepared and managed by companies that license Kinesis software may have personal data stored on servers located in the US at the Austin, TX data center. We also have servers located in Europe and Australia, which may be used upon written request from the client.

When licensees deploy surveys and panels we will not access or allow unauthorized access to licensee created data or provide it to any third parties unless specifically requested by the licensee or required to by law.

Kinesis Survey Technologies LLC utilizes a PCI level 1 compliant with SAS70 type 2 certification data center and extensive hardware and managerial procedures to protect from unauthorized access, copying, manipulation, or forwarding of data stored on our servers. We require our licensees to comply with CAN-SPAM and other professional standards when using Kinesis services and software. Kinesis Survey Technologies LLC reserves the right to suspend access should it come to our attention that a licensee is violating US or other country privacy or other laws of which we are aware in its use of Kinesis software. Kinesis Survey Technologies LLC cannot be held responsible should it not discover or become aware that its software use by a licensee may violate US or other country laws.

Privacy Shield Policy

FocusVision Worldwide, Inc. complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. FocusVision Worldwide, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

The United States Federal Trade Commission (FTC) is the enforcement authority with jurisdiction over this compliance with the Privacy Shield.

In compliance with the US-EU and Swiss-US Privacy Shield Principles, FocusVision Worldwide, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact FocusVision Worldwide, Inc. at:

Privacy Officer
FocusVision Worldwide, Inc.
1266 East Main Street
Stamford, CT 06902

FocusVision Worldwide, Inc. has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacyshield/for-eu-consumers for more information and to file a complaint. Where a complaint cannot be resolved by any of the before mentioned recourse mechanisms, individuals may have a right to invoke binding arbitration under the Privacy Shield Panel as a recourse mechanism of ‘last resort’.

Contacting the Web Site

If you have any questions or comments about this privacy statement, the practices of this site, or your dealings with this Web Site, you can Contact Us.

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