FocusVision Decipher Survey Platform

Survey & reporting tools for business pros

Scaling surveys from simple to sophisticated without compromise

FocusVision Decipher is the most comprehensive, yet easy to use, professional survey and reporting solution. Run a just-in-time quick poll, undertake a large-scale multi-country, multi-language study or anything in-between to capture your customers’ feelings and ensure their voice comes through in your data insights without being limited to prefabricated templates.

No other solution has that scale.

Trusted by industry leaders

Survey solutions to fit your customers’ lifestyles

Reach people, anywhere, anytime, on the device of their choice, to gather their feedback, understand what they think and confirm it applies to your wider audience. Pose questions using a sliding scale, get people to highlight what interests them most or use any other interactive question types available in our broad library. Mobile-friendly surveys are optimized with your respondents in mind for the best experience.

Deliver up-to-the minute insights

Share customer insights as soon as you have them. Organize data, track field progress, get campaign stats and view platform metrics through a centralized hub. Show your results through real-time crosstabs, tables, chart controls, stat testing, and data weighting. Advanced filters and splits help you discover target segment opinions. One click to PowerPoint eases reporting and communication.


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Explore the market’s most scalable and powerful customer engagement solutions with a free 30-day trial.

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Tell stories through the power of video

Video opens a window into your customers’ lives. It’s authentic. It delivers their truth. Bring your customer into every meeting so their voice can be heard and informed decisions made. Capture video responses to bring the online survey data to life and provide the aha moment you need. FocusVision Decipher’s video open-end feature lets you watch your customers tell their stories and feel their emotion.


Video Open Ends Best Practices
In this guide, you will learn how to capture video open ends using Decipher, FocusVision’s online survey platform, and what to expect from the exercise.

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Enjoy full service, professional support

Our Professional Research Services programming team is always on the other end of the phone. You can get us to do the programming for you, rather than doing it for yourself.

When we help with the heavy lifting, you’ll have from eight to twelve people behind you: a client success manager, lead programmer, project manager, and other programmers.

Survey and reporting technology for many applications

English Football Association Wins Using FocusVision Decipher to Capture Fan Journeys

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FocusVision Decipher – Scaling surveys from simple to sophisticated

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Decipher is also great for

Brand

Brand health & tracking
Net promoter score

Communications

Ad tracking
Net promoter score

Customer

Segmentation
VOC programs

Human Resources

Employee satisfaction

Product

Concept testing
Concept evaluation

UX & Usability

Concept testing
Concept evaluation

60 million completes per year

30,000+ projects per year

80 languages supported

FocusVision Video Insights

Show and share your findings. Understand the data, highlight the insights and then tell the story.

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FocusVision Revelation

Dig deeper. Talk to your customers face-to-face, create communities and everything else qualitative.

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FocusVision InterVu

The most intuitive interview tool. Execute group and 1:1 interviews from anywhere.

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Begin your journey to better customer insights

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