FocusVision Decipher Survey Platform

Survey & reporting tools for business professionals.

Scaling surveys from simple to sophisticated without compromise

FocusVision Decipher is the most comprehensive, yet easy-to-use, professional survey and reporting solution. Run a just-in-time quick poll, undertake a large-scale multi-country, multi-language survey or anything in-between to get close enough to your customers to understand their thoughts and feelings and ensure their voice comes through in your survey insights without being limited to prefabricated templates.

No other survey solution has that scale.


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The survey solution trusted by industry leaders

Survey solutions to fit your customers’ lifestyles

Deliver surveys to people anywhere, anytime, on the device of their choice, to gather their feedback, understand what they think and confirm it applies to your wider audience. Pose survey questions using a sliding scale, get people to highlight what interests them most or use any other interactive question type available in our broad library. Mobile-friendly surveys are optimized with your participants in mind for the best experience.

Deliver up-to-the minute insights

Share customer insights as soon as you have them. Organize survey data, track field progress, get campaign stats and view platform metrics through a centralized hub. Show your survey results through real-time crosstabs, tables, chart controls, stat testing, and data weighting. Advanced filters and splits help you discover target segment opinions. One click to PowerPoint of your survey data charts and graphs eases reporting and communication.


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Explore the market’s most scalable and powerful customer engagement solutions with a free 30-day trial.

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Build it your way

FocusVision Decipher has three easy ways for you to build your survey:

  • Start with Word: Already have a questionnaire written out in Microsoft Word™? Simply upload the document and our machine learning capabilities quickly detects question types and answer options to translate it into an online survey within moments without converting to a .TXT file or adding syntax.
  • Start with a Template: In a time crunch? Save time and financial resources by using a pre-programmed template created by our in-house research experts to answer time-sensitive questions such as ad testing, brand awareness, or understand your Net Promotor Score.
  • Start from Scratch: Want to make full use of our advanced capabilities? Build your questionnaire from scratch; manually design your survey with more question types, language and theme options than any other survey solution.

Sample Marketplace: Quickly and easily obtain cost-effective sample

Eliminate unwieldy, time-consuming processes to obtain a survey sample. Enter your specifications, click submit and secure your sample without leaving FocusVision Decipher.

FocusVision Sample Marketplace is a fully automated solution designed to connect you with a quality survey sample at a low price point all within FocusVision Decipher.

See for yourself through the power of video

See your customers for yourself through survey video open-end questions. Video opens a window into your customers’ lives. It’s authentic. It delivers their truth. Bring your customer into every meeting so their voice can be heard and informed decisions made. Capture video responses to bring your online survey data to life and provide the aha moment you need.

 


Video Open Ends Best Practices
In this guide, you will learn how to capture video open ends using Decipher, FocusVision’s online survey platform, and what to expect from the exercise.

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Enjoy full service, professional support

Our Professional Research Services programming team is always on the other end of the phone. You can get us to do the survey programming for you, rather than doing it for yourself.

When we help with the heavy lifting, you’ll have from eight to twelve people behind you: a client success manager, lead programmer, project manager, and other programmers.

FocusVision are also experts in migrating trackers from a competitor survey solution to FocusVision Decipher. Simply speak to one of our project managers to get started. Learn more about FocusVision Decipher Research Services Support.

“Not only do you have a powerful survey builder tool, but access to their incredibly fast team that customizes your survey to meet your exact needs. The speed of their customer service is simply astonishing and [FocusVision Decipher’s] straightforward set of tools makes creating surveys fast, fun and visually gratifying for respondents.”

Michael Coffing, Stimulus Coordinator/CAPI Author, Ameritest

Survey and reporting technology for many applications

English Football Association Wins Using FocusVision Decipher to Capture Fan Journeys

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FocusVision Decipher – Scaling surveys from simple to sophisticated

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Decipher is also great for

Brand

Brand health & tracking
Net promoter score

Communications

Ad tracking
Net promoter score

Customer

Segmentation
VOC programs

Human Resources

Employee satisfaction

Product

Concept testing
Concept evaluation

UX & Usability

Concept testing
Concept evaluation

60 million completes per year

30,000+ projects per year

80 languages supported

FocusVision Video Insights

Let your customer speak for themselves through video. Manage, analyze and share your video data.

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FocusVision Revelation

Deep-dive into your customers’ lives and see their truth through their lens with online qualitative research.

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FocusVision InterVu

Conduct powerful video interviews and online focus groups quickly and easily from your own office.

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See for yourself: Begin your journey to better customer insights

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